Child Development Associate (CDA) Practice Exam 2025 – All-in-One Guide to Exam Success!

Question: 1 / 400

How should parent/teacher conflicts be resolved positively?

By avoiding the issue altogether

By practicing "Active" listening

Practicing "Active" listening is crucial in resolving parent/teacher conflicts positively. This approach involves fully concentrating, understanding, responding, and remembering what the other person is saying. It demonstrates respect and empathy towards the parent's concerns, allowing them to feel heard and valued. By engaging in active listening, teachers can better identify the root of the issue, clarify misunderstandings, and foster a collaborative environment where solutions can be discussed openly. This method helps build trust between parents and teachers, promoting a partnership that benefits the child's development and learning.

In contrast, avoiding the issue could lead to unresolved tensions, while dismissing the parent's concerns would make them feel invalidated and could exacerbate the conflict. Keeping the conversation brief may prevent thorough discussion of the issues at hand, ultimately hindering effective resolution. Thus, active listening stands out as the most constructive approach to fostering positive communication and conflict resolution.

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By dismissing the parent's concerns

By keeping the conversation brief

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